InterServer
Reviews and Ratings from Real Customers
💬 All Reviews (102)
Name: Fred Rick
Rating:
Review: They used to be a great hosting company but its now the worst. When you report a problem, most times they will tell you to look for a website developer. There are some agents like Binil who still do a good job though. The rest are Trash. I hate this company so much now and i want to just leave it ASAP once i find a better alternative! I HATE YOU INTERSERVER! I pay a lot of money for VPS, My website got hacked for reason i dont know, I reported the problem, All they could tell me is to look for a developer. Back in the old days, they would help. Even upgrading from their shared hosting to their VPS is now an issue, They refuse to do the migration for you now saying they dont have support for such. They prefer doing transfers from outside than their customers who have been with them for years. I HATE YOU GUYS WITH PASSION!!
Date: 14 Jan, 2026
Name: RadioPlayer Streaming
Rating:
Review: This company has veSupport is almost non-existentry bad support This company has very bad support, more than 4 hours of waiting to respond to tickets, stay away from this company, if you are looking for quality support at Interserver you will never find it.
Date: 14 Jan, 2026
Name: Mubu M
Rating:
Review: Worst ever customer support with the worst technical knowledge. I purchased asp.net hosting from them and from the starting I am not able to login to the plesk panel.they have raised a ticket id PPI-901-20722, but this just to make fool of customer. Very disappointed 😡. Such companies should get audited for the fraud they are doing
Date: 13 Jan, 2026
Name: Kim
Rating:
Review: Sajan Samuel was the support person that patiently and nicely helped me through setting up my hosting properly. It was a few tickets but we made it through. Lol I would recommend InterServer to any needing website hosting! Their support is always very quick! They also have great security.
Date: 13 Jan, 2026
Name: dev
Rating:
Review: Frustrating Support Experience Their maintenance broke booting and we are not getting support to fix for about 2 days
Date: 12 Jan, 2026
Name: Jonas
Rating:
Review: DON'T USE INTERSERVER!! They didn't support Denmark!! So I cancelled and claim my refund!! Which I never got! Now 1 year later I received an Invoice of 84$.. DON'T USE INTERSERVER!! "InterServer does offer a money back guarantee on shared hosting" BUT.. I've complained over this many times! send pictures and more from my bank and talked with my bank several times.. No money. I'm not wasting more time on it! only here.. "And also to be honest I can't think of any reason that Denmark would have issues ordering, or not be supported." I CAN!! punktum.dk is the administrator of all .dk domains. Go to: punktum.dk "slash" registratorlisten You are not on this list.
Date: 11 Jan, 2026
Name: Ajitha Selvan
Rating:
Review: I had been using the provider for the past 20days and yesterday one of my subscribers has wrongly marked our mail as spam.We had already spoken to the customer and found out the issue what exactly happened.Today morning i got a mail that "There are hundred of reports from my ips".Its total fraud and when i spoke on live chat they were mentioning that ips have been listed in spamhaus.I had already shared the link of spamhaus and MX tool box and none of my ips have been listed in spamhaus. When i requested refund for the remaining 9days on my server they were disconnecting the chat.So dont purchase servers on interserver.Also they have closed my account without any update.
Date: 10 Jan, 2026
Name: Brahim Mezzane
Rating:
Review: Very poor service and support for me! I only asked for two-day extension but I was surprised by the suspension of my two hostings! Now I'm moving to another more adorable and competent team.
Date: 10 Jan, 2026
Name: CVMA -
Rating:
Review: The response was incredibly fast on a Saturday morning and very helpful. It took some time to figure out the problem but Anzif stuck with me the entire way.
Date: 10 Jan, 2026
Name: Kyle Bloom
Rating:
Review: Jose Viju helped me out with my problem of getting some DNS records added to my domain. He was patient and worked through the problem with me until we eventually got it resolved. Very thankful for the service!
Date: 09 Jan, 2026
Name: Melanie Ozil
Rating:
Review: Customer service is hit or miss but the management is absolute shameful. They take zero accountability (Stacey in particular) for their mistakes and they make several. Just a very poorly managed team. Improve management or replace incompetent ones that lack the etiquette to properly deal with clients.
Date: 09 Jan, 2026
Name: mourad oumoula
Rating:
Review: I bought a server from InterServer.net, but unfortunately, my experience was disappointing. After setting up the server and starting to use it, my account was suddenly canceled the very next day without any explanation or clear reason. I reached out for clarification, but there was no proper communication about why this happened. I expected more transparency and reliability from a hosting provider. This was a frustrating experience, and I think InterServer should improve their customer service and provide proper reasons before canceling a service that customers pay for.
Date: 09 Jan, 2026
Name: Diego Alves De Oliveira
Rating:
Review: I can't stand the incompetence of this… I can't stand the incompetence of this Interserver anymore. I bought a VPS Storage 16 Slices. The server is slower than a turtle, the support is never willing to solve the problem, they just talk nonsense, they take hours to respond. Run away from this Interserver, you'll only have a headache with them.
Date: 09 Jan, 2026
Name: Nameh
Rating:
Review: Zero is what they deserve In 2026 this is not acceptable. I rented a server from interserver for a month and cancelled it about 2 weeks before renewal so ample notice is given to avoid rebilling...I however, wanted to use my server until the expiration date of my VPS plan. They actually shut down the server on the same day!!! Not only it is very difficult to find the cancel link, but canceling does not mean that I want the server to be taking down before the lease expiration. If Cancel = Instant Permanent Shutdown of the server. Why not put a clean findable link for Rebilling cancelation so user do not get confused...
Date: 09 Jan, 2026
Name: Neelam
Rating:
Review: Since the very first moment I bought hosting domain from interserver, I have been in so much pain and tension just because of this fake fraud group of people. Kindly stay away and totally stay away from them. No real support exists. My God can anyone on this Earth be so big scammer. I have to migrate my site and 3 days were left into old hosting expiration. I saw their page and they marketed different rates but asked for different, Any way I paid whatever link they have provided and then I got welcome email with the c panel. And then they said they received no payment. Verify the card I did exactly they said. I was requesting them to start migration before the expiration date but they kept on denying about payment. Now I sent those tons of emails that how could you provide me c panel link when you got no payment. I told that ask some senior to contact me immediately or provide me with chat support or any number but nobody replied.
Date: 08 Jan, 2026
Name: Benjamin
Rating:
Review: I ordered 2 dedicated servers from them last week, they lie about the delivery time and when I decided to request a refund for the payment, they said the transaction which they had confirmed was successful is void and was not received and refused to refund 194$ and 200$ I paid for servers. These guys are just time wasters, won't deliver server and won't refund. Just stay away to save yourself stress. I will update this review once I get the refund for the transaction they lied to be void simply because I requested refund of a server they refused to deliver.
Date: 08 Jan, 2026
Name: Interserver Customer
Rating:
Review: server down more that 1.30 Hours.Zero is what they deserve
Date: 08 Jan, 2026
Name: K B
Rating:
Review: I recently purchased a dedicated… I recently purchased a dedicated server, I was getting everything setup, did a restart and the server wouldn't come back online. This is a common issue, it's usually with the Network.Manager and just need to log in IPMI and go into the settings and input a few things and back up it goes and the IP can ping. However, I couldn't log into IPMI with my IP, so I sent a message to tech support - Over 6 hours for someone to respond. I tried to call in, their phone support wasn't working, I couldn't get through to anyone. I don't expect tech support asap, but if I was running a business and my site went down for more then 6 hours, I would not be too happy.
Date: 07 Jan, 2026
Name: David J.I
Rating:
Review: very urgent / InterServer online… very urgent / InterServer online service team all are kind and good but live chat it's terrible working please you have to do something updated with the new systems which can work easily and rapidly.
Date: 07 Jan, 2026
Name: Gustavo TavoGus
Rating:
Review: When they perform maintenance, they schedule and inform customers, but they don't meet the maintenance deadlines. They change dates and times, inconveniencing their customers by leaving them without service for as long as they want, demanding only patience. They don't solve problems; they only provide information when and how they want, and they lie to customers. Their customer service and technical support are terrible. If their services are critical, don't hire them.
Date: 07 Jan, 2026
Name: Edward
Rating:
Review: VPS kept crashing everytime I ran my MT4 strategy. I was advised to upgrade my service at extra cost, even though my strategy ran perfectly ok on another VPS companies system with the same configuration of CPU and RAM. I cancelled my VPS. I do not recommend InterServer.
Date: 06 Jan, 2026
Name: Niclas Hjulström
Rating:
Review: Good support but unreliable email delivery. Some emails does not get received. InterServer support is blaming the sender but when I change to another email provider I get the emails from that sender. Seems InterServer does not know what to do about it. So if you have important emails.. don't use InterServer as your email provider!
Date: 06 Jan, 2026
Name: naeema munir
Rating:
Review: I am writing to share my disappointing experience with Interserver. On April 24, I purchased a shared hosting plan for $35, but unfortunately, I made a minor error in my email address, omitting a single alphabet. When I failed to receive any emails, I promptly contacted their support team, requesting assistance with updating my email address. I offered to provide all necessary transaction records and sign-up information to facilitate the change. Regrettably, my inquiry was met with silence for an entire month. Despite their eventual response, my issue remains unresolved. I am still awaiting a resolution and am exceedingly disappointed in Interserver's lack of efficiency and customer care. In hindsight, I regret my decision to join Interserver and strongly advise others to exercise caution when considering this provider. Their unresponsiveness and ineptitude have led me to conclude that Interserver is not a reliable or trustworthy company.
Date: 06 Jan, 2026
Name: RadioPlayer Streaming
Rating:
Review: My experience with Interserver, the support is very bad, they take a long time to respond, the network is unstable and I had many continuous outages. It has affordable prices but the product is of low quality.
Date: 06 Jan, 2026
Name: Dr Faisal Maqsood Anwar
Rating:
Review: Worse Customer Support & Limitations of Features NO OPTION FOR VPS MANAGEMENT. NOT EVEN OPTION FOR PASSWORD RESET.. NO SSH ACCESS. NO BASIC CONTROL OPTIONS FOR VPS. YOU HAVE TO PAY HEFTY AMOUNTS FOR DOING VERY SMALL BASIC TASKS LIKE PASSWORD RESETS. ALSO THEIR STAFF IS JUST MONEY ORIENTED AND NOT CUSTOMER SATISFACTION AND CUSTOMER SERVICE CENTRIC.
Date: 05 Jan, 2026
Name: Louis Commins
Rating:
Review: I tried interserver and I could not connect to their service and they are still charging me for their sevice I have sent emails and phone callls and they do not reply to any or try to help you Their a total scam for charging people for a service that they cant login to or use
Date: 05 Jan, 2026
Name: Satish
Rating:
Review: Fantastic support The support from InterServer has been spectacular. I have both the Webserver plan and the VPS plan and the responses have been excellent. Special shout out to Sajan Samuel
Date: 05 Jan, 2026
Name: Josh
Rating:
Review: Slow onboarding. They make it VERY difficult to be a new customer. It's impossible to change your SSH password without contacting support. There are firewalls you dont have access to, so you can't ssh in, you have to use their web browser shell. Yes it's only $3, but honestly I rather spend the extra $2 and actually have a VPS provider that has proper tools to allow me to run my VPS without contacting support daily. Just seems like poor product management all around.
Date: 05 Jan, 2026
Name: Nicolás Jara
Rating:
Review: I previously made a review on InterServer about the ASP.NET hosting, and I have better (kinda) opinions as customer for an ASP.NET hosting, the hosting itself is good for its price, but there's some details that I'm sure that it's crucial for some projets, I had everything configured correctly (and with the help from support), but I noticed that I see some downtimes each day, sometimes it takes 5 minutes, others takes up to 15 minutes (as far as I remember), one star taken. Another thing is that to update the project to the hosting, I need to manually turn off the pool, and the upload times (not sure if it's the hosting or Visual Studio) takes some time, it needs at least 3 minutes to upload it, and this may be bad when you have to turn off the pool to upload it (because in my case, if I didn't turn off the pool it gives me an error), another star taken.
Date: 05 Jan, 2026
Name: Josh
Rating:
Review: Slow onboarding. They make it VERY difficult to be a new customer. It's impossible to change your SSH password without contacting support. There are firewalls you dont have access to, so you can't ssh in, you have to use their web browser shell. Yes it's only $3, but honestly I rather spend the extra $2 and actually have a VPS provider that has proper tools to allow me to run my VPS without contacting support daily. Just seems like poor product management all around.
Date: 05 Jan, 2026
Name: Ari
Rating:
Review: Worst, I bought a VPS hosting. Totally trash service. Main is ssh connection fails often. And very low speed (302kb/s). But they said 10GB/s which is lie. Never buy from interserver.
Date: 05 Jan, 2026
Name: Tony Correa
Rating:
Review: For God's sake, don't ever promote Interserver, NEVER Ever promote interserver, please guys, STAY AWAY from interserver... they erase your sales, withouth explanation, and, if they explain, they say: The sale does not qualify, and just give explanation of 3 or 4 words. I drove more than 8 sales in year, and they deleted them.
Date: 05 Jan, 2026
Name: Shedana Allen
Rating:
Review: I purchased this for trading. I WAS NEVER ABLE TO CONNECT TO MY MT5 and place even one trade. I know it was their server because it works fine on other computers and platforms. I even upgraded to see if that was the issue and it still did not work. I just got an email from them asking me to upgrade again and maybe that will work. I shouldn't have to upgrade for a basic internet connection to one program to work.
Date: 04 Jan, 2026
Name: Jose Borrero
Rating:
Review: Suparno was able to help me with my issues on my site he was patient and went above and beyond!
Date: 04 Jan, 2026
Name: Travis Wyatt
Rating:
Review: Good prices, services, and great customer support. However after working with different hosting companies we were surprised to find out after we set up our server that they have no firewall, and ports we need open, but not to the internet cannot be protected. Found it very strange. So wasted my setup fee and month of payment along with time. If a firewall isnt needed their service is good.
Date: 04 Jan, 2026
Name: Roberto G
Rating:
Review: slow hosting in the last months, the speed to load web pages has been getting really slow. I have opened support tickets but they don't fix it.
Date: 04 Jan, 2026
Name: mostafa halabi
Rating:
Review: The agent that was on my case was very helpful and patient with me, until he asked for my AWS Server credentials.. I was shocked, Truly.. He also told me that the agents are allowed to ask for credentials, but not join anydesk or Zoom meeting...which is weird.. Hope you take this into consideration, and as a serious manner, Because now have less trust in Interserver...
Date: 04 Jan, 2026
Name: ahmed yahia
Rating:
Review: Great hosting and excellent prices, but technical support is slow. When I asked them to transfer my site, they transferred it, and the parts were smooth. In the end, I had to do everything myself manually. Fortunately, I have experience in programming and dealing with files, but the hosting itself is great, and you will not need technical support if you have experience.
Date: 04 Jan, 2026
Name: Dongmei Lee
Rating:
Review: Interserver online chat support is amazing. Interserver's 24/7 support is highly appreciated. Each staff member I have interacted with, including today's Sara, is amazingly professional. thanks so much.
Date: 04 Jan, 2026
Name: Joseph Garza
Rating:
Review: It's been 4 days... It's been 4 days and my dedicated server has still not been set up. They're support team is useless. They just keep telling me "I have escalated this with our hardware team"
Date: 03 Jan, 2026
Name: Suddenly Broke
Rating:
Review: Tech was very good, chat wait time terrible! The tech, Suparno, who finally attended to my chat was very good. Answered all my questions. Updated my account for me. Was very polite, & very knowledgeable. The wait time, however, was horrendous. Started at #18 in line with 1.5 hr wait time which I felt was reasonable. But as my place in line decreased to #9, my wait time increased first to 2 hours, then to 3! I persevered, made dinner, ate, did the dishes, some filing, cleaned my a/c filter, sorted thru some books & suddenly I heard the tweep alerting me someone was ready to chat. Maybe it was the time I initiated chat (late in the day) that mattered. I chatted before w/someone @ interserver.net & the wait time was much shorter, <30 min. But the tech I chatted with then took much longer pauses to answer my questions. Or, so it seemed.
Date: 02 Jan, 2026
Name: Alexander Mann
Rating:
Review: Navigation need improvement.live chat agent are very bad support…
Date: 02 Jan, 2026
Name: Jake
Rating:
Review: The onboarding experience was not smooth. It has hard to be able to login via ssh to my server within minutes of buying. I'm used to top server providers which allow me to set password etc without contacting support. This service heavily relies on contacting support so you are waiting a lot to access your purchase. After testing a few options, we decided to not go with InterServer due to a rough onboarding experience.
Date: 02 Jan, 2026
Name: erp vostrosys
Rating:
Review: Their services have been deteriorating day by day. I’ve been using their hosting and VPS, which were fine initially, but over the past few months the performance has dropped significantly. During peak hours, my website goes down and the VPS becomes completely unresponsive. Whenever I raise a complaint, the only suggestion I receive is to upgrade the VPS RAM—even though everything works fine during non-peak hours. Instead of addressing the root cause and improving their service quality, they simply push customers to go big. This is disappointing and not the kind of support I expected. Even at this time service are down, even their chat support. Even the Cloudflare error page is self explanatory that Browser (working) -> Cloudflare (working) ->Host (Error). but their staff keep saying, the site is working fine at our end. always one-liner.
Date: 02 Jan, 2026
Name: Sebastien Dominique
Rating:
Review: Simple order including a domain name. First, the domain wasn't pointed by default??? Second, Databases not working... I tough these was basic things... Now I'm gonna wait an undefined amount to get it fixed.. Nothing can work without a database..
Date: 02 Jan, 2026
Name: SkyVPS
Rating:
Review: Constantly for the past few months over the span of around 30+ tickets we have constantly opened tickets to request a response -> one ticket at a time, we will ask request for the request to constantly get thrown mid ticket and derailing the issue at hand thus causing us to need to open another ticket to try to address the matter again. We have been using GTHost / PebbleHost / OVH / And other providers and have less problems and better pricing, At first Interserver seemed to care but after attempting to build ontop of their platforms api they refuse to do any work to their api when requesting for the ability for simple DRY RUN calls to be added to be able to re-sell interserver servers, They will reply in a ticket after shortly skimming the first message of a week long ticket, then write something that has nothing todo with the real issue or question brought to their teams attention.
Date: 02 Jan, 2026
Name: Nikki Gralnick
Rating:
Review: This is the worst hosting company I ever used. I have about 10 or 15 tickets for help in order to get my VHS working. It's been about 2 wks now and still no help! The guy on the phone can't be understood. Techs refuse to do anything to help customers. They keep blaming the customers. GO CHECK OUT YELP REVIEWS. AT THIS PRESENT TIME they have a 1 star but in my opinion deserve a zero star!! As to my problems they are totally USELESS. I'm losing money everyday because of them. I just CAN'T SAY ENOUGH BAD STUFF ABOUT THIS HORRIBLE COMPANY THAT DOES NOT GIVE A DAMN ABOUT ME! I'm going to get out ASAP! Fight to get back my money SINCE THEY BREACHED THE CONTRACT!
Date: 02 Jan, 2026
Name: Dennis Zaman
Rating:
Review: I dont get how it will take a serious business 6 to 12 hours to respond to a ticket that is not even technical, I paid for a server you confirmed payment next you deleted it says jts out of stock refund money as credit or issue another one no response so I have to wait for days to get response on product I paid for that you said its unavailable afterwards?, Next the support guy claimed i delayed payment then he issued refund and made order himself now jts showing deleted too. 24 hours later and no possible response or solution contacted live chat an hour ago says sales team will look into it still nothing is done or not even a response to my ticket. they don't want to take responsibility just looking for who to blams, my work is delayed already you need to work on your support because its an off for me already and I dont think I can continue like this, you use to be better about a year ago I had lots of services with you.
Date: 02 Jan, 2026
Name: Abu Md. Rahman
Rating:
Review: Worse service in the Hosting Industry. As a customer, I did not have a positive experience with this service provider. I got a fully managed VPS with 8 slices and experienced worse service in 2026. The setup was so quick, but it was not right because rushing the setup without the right configuration puts you at 100% risk. I am still not sure about the company's level 2 tech support with their skills because they don't know what they are doing with the VPS. My VPS is always unavailable, and why I asked last time; they said the VPS was frozen. I asked them why it was frozen, and they said they don't have logs. Then asked them why there is no log. They said it hadn't been configured yet. They look very affordable, but the quality is not GOOD. I just shared my experience with them.
Date: 02 Jan, 2026
Name: Solomon Ezekiel
Rating:
Review: I was trying to make a payment and boom, I was logged out immediately and my account was locked. Now I can’t log back in or even reset the password
Date: 01 Jan, 2026
Name: Mac Ross
Rating:
Review: I'm only a few hours into InterServer but so far it is as claimed and support (Sajan Samuel) has been swell. I'm not a total newb to VPS setups though and found the whole onboarding process confusing - with a simple "step 1, step 2, step 3" intro email or support page, I could have been less of a hassle for their tech ;-)
Date: 01 Jan, 2026
Name: Jean T
Rating:
Review: UPDATE: @Interserver.net Again, I met ALL your technical and policy requirements, as I told you accordingly. BUT your team acted as if they didn't read my message, and repeated exactly what I have already done. Don't make the same mistake on TrustPilot that you did on the support ticket. Thank you. Their VPS will do the job for most purpose. They have a very decent configuration for a fair price, and for this they are a good deal. I mostly used them a personal wireguard servers, and few other things. However, if your intent is to run your own e-mail server, then you may want to look elsewhere. I was very satisfied at first with several Slice-1 Interserver VPS, until I wanted to setup my own e-mail server on one of my machines. I asked the support to open port 25, clearly explained that this is a personal e-mail server with few incoming and outcoming e-mails, and that I will not make spam on it.
Date: 01 Jan, 2026
Name: Fran Tully
Rating:
Review: After 4 months, nothing has really improved. I am still struggling every day to get email. I believe that it might be a security issue. I have had over 2000 email to my info@ email address. All are slightly different, but it could be that whoever is sending them might also be trying to login to my account with brute force. Today, I deleted that email address to see if that will resolve the issue. One would think that after 4 months, maybe InterServer would do a more thorough investigation to find out what is causing this issue nearly every day. It isn't me... I know my password, so if it is brute force, maybe they can figure out a way to stop it. But I have NEVER had these problems with any other hosting provider and I have used 4 in the past. A month has passed, so no refund is possible, meaning I either continue to waste hours a week on the phone with tech support, or switch companies and hope the problem doesn't follow me.
Date: 01 Jan, 2026
Name: Florinda Skene
Rating:
Review: Very bad service. Very bad service. Server shut down for more than 2 weeks. Just "we are trying".
Date: 01 Jan, 2026
Name: mehwish nazir
Rating:
Review: I'm extremely disappointed with the service I've received from Interserver. My website has experienced frequent downtime, resulting in complaints from my clients. Unfortunately, my attempts to seek assistance from their support team have been met with unprofessionalism. Based on my experience, I cannot recommend Interserver to anyone. In fact, several of my friends who initially signed up with them have since switched to other providers. It's important to prioritize reliability and quality support, and I regret my decision to choose Interserver.
Date: 31 Dec, 2025
Name: Robson Souza
Rating:
Review: I would like to express my sincere appreciation to the InterServer technical support team, especially Akshay Pradeep, Rahul Renjeev, Renjith R S, and Prak C. The support provided was exceptional, demonstrating a high level of technical expertise, efficiency, and genuine commitment to resolving the issue. Throughout the entire process, the team stood out for their professionalism, attentiveness, and clear communication. Each technician contributed with competence and dedication, making the experience extremely positive and reinforcing my confidence in InterServer’s services. My sincere congratulations to all of you for the excellent work!
Date: 31 Dec, 2025
Name: Max Stroev
Rating:
Review: After the hardware failure at the beginning of March, my site was migrated to a different server. For the last 30 days I have been having severe performance issues with the website. I provided the support engineers with all needed information to replicate the issue, including the Admin credentials to the entire site -- All I received is 'Tier 1' and 'screen-reader' type responses and suggestions to do things that do not solve anything and simply do not make much sense, like "you need to disable re-Captcha"... Really?!? Seriously?!? Hmm, re-Captcha has been around a couple of days now and worked just fine on the 'old' server!!! These guys are not willing to help and/or dedicate needed resources to actually fix the issue that was caused by them. One of the Tech Support guys suggested calling 'Sales Line' and to ask to be connected to Tier 3 - as a result, the CTO chimed-in on the ticket and stated that he (the CTO of the company!!!) has no expertise or ability to resolve the issue and
Date: 30 Dec, 2025
Name: Rosanna Gayahpersad
Rating:
Review: Suparno Biswas was so helpful Suparno Biswas was so helpful, he took his time and helped me understand what i was doing wrong and did not hesitate to assist in anyway he could, excellent help and customer support!
Date: 30 Dec, 2025
Name: Eli Linares
Rating:
Review: I had previously written a very nice review about InterServer, which I later on decided to delete because I could not in clear conscience let others read what no longer represented my real views about InterServer. My first bad experience with them was when I attempted to migrate my sites over from my old dedicated cPanel server to a dedicated machine with them running on a DirectAdmin installation. The migration was a total disaster and nothing worked. All sites were broken. When I complained, the answer I received was: “The site is loading” or something around those lines. Yeah, the front page was loading, but then nothing else worked. Also, it was not only one site, there were like 15 sites hosted on that server. I then decided to just re-install the server and do the migration myself, this time with cPanel instead of DirectAdmin and things went smooth. I had to do it myself, though, and I could no longer trust migrations done by the InterServer team.
Date: 30 Dec, 2025
Name: Naeem Ahmad Zia
Rating:
Review: Disappointing Support and Refund Policy I’ve been using multiple VPS instances with this company, but unfortunately, my experience hasn’t been great. One of the VPS servers wasn’t working properly for a specific website. I raised a support ticket, but the issue was never resolved. When I requested a refund for the remaining days of the service, it was refused — which is quite disappointing and unprofessional, especially for a company of this scale. A business at this level should prioritize customer satisfaction and be more flexible in handling legitimate concerns. Definitely not the level of service I expected.
Date: 30 Dec, 2025
Name: Emile
Rating:
Review: 22 seconds to load up my site 22 seconds to load up my site. Already looking for another provider.
Date: 30 Dec, 2025
Name: Jake
Rating:
Review: The onboarding experience was not smooth. It has hard to be able to login via ssh to my server within minutes of buying. I'm used to top server providers which allow me to set password etc without contacting support. This service heavily relies on contacting support so you are waiting a lot to access your purchase. After testing a few options, we decided to not go with InterServer due to a rough onboarding experience.
Date: 30 Dec, 2025
Name: Icons Diary
Rating:
Review: a hosting plan I had already abandoned due to poor performance. I immediately emailed both the Billing Department and Only after I turned to live chat did Mr. Nagendra respond. He personally canceled the plan and assured me that a refund had been initiated, promising it would reflect in 5–10 business days. When I requested proof of refund, he admitted there was none but asked me to “wait.” As of September 8, 2025, no refund has been processed. My bank confirmed that no refund was ever initiated by Interserver, directly contradicting Mr. Nagendra’s assurance. To make matters worse, every follow-up email I have sent since then has been completely ignored by Interserver. Here are the payment details for clarity: • ID: 38218988 • Paid on: August 27, 2025 • Service: iconsdiary.com • Description: Web Hosting – cPanel • Amount: $96 • Billing Description: Credit Card Payment 121204868362
Date: 30 Dec, 2025
Name: Tony Correa
Rating:
Review: Interserver & Fastcomet - Scammers in the Web Hosting Industry ( They KEEP Your Money and DO NOT PAY YOU! some months ago I drove 6 sales, I had to beg them to pay me, and they payed me 2 out of 6. As usual, their explanation said that they are not aware about those sales. Later I found out that those users who bought under my affiliate links have their websites for their businesses... Your affilaite marketers, if you are reading this, never promote these scamers - Interserver & Fastcomet - Promote other companies - thank me later. Hesitation? check out more reviews over the internet. They scam affiliate marketers and users. It is a shame that i cannot provide the links for you to read these aweful reviews about these companies...
Date: 29 Dec, 2025
Name: Sayra Xo
Rating:
Review: As an affiliate marketer As an affiliate marketer, I, Saira Nazir, joined Interserver in January 2024, expecting a professional partnership. Unfortunately, I've been met with unprofessional behavior and a clear breach of trust. Despite their explicit promise of a $100 flat commission per sale on shared hosting, they have only paid me $25 per sale. I generated 9 sales, which should have earned me $900, but Interserver has only paid me $225. To add insult to injury, they delayed payment for my first 4 sales for a month, and when they finally paid, they only paid $25 per sale. I have concrete evidence of this fraud, including screenshots of their payment records. When I reached out to their support team to resolve this issue, I was met with rude and unhelpful responses. Their failure to honor their commitments and lack of customer care is unacceptable. I warn all affiliates to exercise extreme caution when considering partnership with Interserver.
Date: 29 Dec, 2025
Name: Vxt Grow
Rating:
Review: Sometimes faceing hosting error Sometimes I'm facing the hosting server error but support team can't tell me what can I do for it and how to improve it
Date: 29 Dec, 2025
Name: Kadir Laskar
Rating:
Review: I had a very bad experience with InterServer hosting. I purchased a VPS plan expecting it to be up and running quickly, but even after more than 1 hour of payment confirmation, my VPS is still in the status: “Pending-Setup”. This is extremely frustrating because I chose VPS hosting to get fast and reliable service, especially for projects that need quick deployment. The worst part is that there is no clear communication or update from their support team. I tried to reach out to their customer support, but responses are very slow and not helpful at all. No estimated time of setup completion was provided. For a paid service, this level of delay and lack of professionalism is totally unacceptable. I do NOT recommend InterServer VPS hosting at all, especially if you are in a hurry to get your server running. Very poor experience. I will definitely consider switching to a more reliable VPS provider next time.
Date: 29 Dec, 2025
Name: Jamie D
Rating:
Review: Absolute shambles... My recent support experience with InterServer has been extremely disappointing. I migrated a couple of sites here as a test before committing to a larger plan. I am genuinely relieved that I did not move everything over, because the support performance on this ticket has been one of the worst I have seen from any host. The issue itself is simple. Windsurf and VS Code Remote fail because the entrywav LVE slice cannot fork new processes. I provided everything they needed. I submitted logs, screenshots, the exact steps to reproduce the problem, and I even compared it directly to my other account on the same server where everything works. The difference between the two accounts clearly proves that the issue is on their side. Despite this, the responses I received showed almost no understanding of what I wrote. The timing of the replies says everything. 15:42 I opened the ticket with a full technical breakdown.
Date: 29 Dec, 2025
Name: Satish
Rating:
Review: Nagendra is really nice person Nagendra is really nice person He responded very promptly and politely thanks Interserver
Date: 28 Dec, 2025
Name: Pablo
Rating:
Review: They sold me a faulty server. First, they sent me a password, but the authorization was certificate-based. Then it turned out that instead of the operating system specified in the order, they installed a different one. Later, I discovered that the server goes offline several times a day. Every support ticket takes at least 24–48 hours to get a response. After 10 days, they offered to replace the disks. I can’t use the server and have to reinstall all the software. Terrible technical support. The problem solved.
Date: 24 Dec, 2025
Name: Graham Eric Justice
Rating:
Review: It took a very long time to get my problem solver many many messages for a simple solution, the staff were very courteous and we got the problem solved after hours of messaging
Date: 16 Dec, 2025
Name: Matthew Harrison
Rating:
Review: Do not use, terrible support with no SLA. Data center outage today for 10+ hours. Lost so much business as a result. Go elsewhere where they actually have redundancy.
Date: 11 Dec, 2025
Name: Kingcr tv
Rating:
Review: I have one server and it works fine. I bought another one and it's been over 100 hours and they still haven't delivered it, even though the delivery time was supposed to be 48 a 72 hours. They're extremely slow. I opened support tickets and haven't received any response. I contacted them via chat and all they do is evade the issue, saying we'll escalate the problem instead of offering any solutions. I regret buying that second server. Of the 30 days I paid for, if I even finish the subscription, I'll only get to enjoy it for 15 days with this slow service.
Date: 15 Nov, 2025
Name: Creative Pictures Ltd
Rating:
Review: So far, I have used your services within hours but I'm impressed especially with the support. However, I need to use it for some time before I can say anything further
Date: 06 Nov, 2025
Name: Brad Mullins
Rating:
Review: Sajan was very helpful and patient with me as I navigated a Wordpress issue with our site. I am always impressed with the technical support Interserver provides.
Date: 16 Oct, 2025
Name: Krishnamurthy Narayanan
Rating:
Review: Nagendra in support was awesome. Quick to respond and very helpful. Unlike other hosting services we have used, interserver really does stand behind its product. Thanks Nagendra!
Date: 13 Oct, 2025
Name: steven mosha
Rating:
Review: The support received from SACHIN was… The support received from SACHIN was outstanding and fast. keep it up
Date: 09 Oct, 2025
Name: Chalina Hodge
Rating:
Review: live chat agent are very bad support and rude Bieber. They provide best server but delivery time some late and
Date: 09 Oct, 2025
Name: Maurizio Inturri
Rating:
Review: Many request for same problem Many request for same problem; Support complete only for plans expansive.
Date: 09 Oct, 2025
Name: Jon VonFunk
Rating:
Review: clunky interface, semi-responsive support, had to redeploy initial non-functioning VPS multiple times, no clear guidelines on what control panels go with what OS options, the form to order a new VPS with recommended options doesn't even function properly. Spent a week trying to get a VPS going just to evaluate their service to no avail. If just trying to evaluate is this much of a pain I can't even imaging having critical infrastructure in their hands. The hassle is not worth the low price.
Date: 09 Oct, 2025
Name: Emmy Britt
Rating:
Review: Though it was a bit strenuous Though it was a bit strenuous, because I haven't done something like this before.. this was my first experience in hosting a site... Though I have been into programming for long.. buy thank God I was able to take a bold step on my own
Date: 08 Oct, 2025
Name: Nmudesk
Rating:
Review: Budget hosting with US servers, reliable and trustworthy. Host Unlimited domains at just $2.5 per month. But renews at $8, that is main drawback
Date: 08 Oct, 2025
Name: JB
Rating:
Review: Beware Don't trust the advice or actions. The technical ability of the staff varies considerably. Keep a daily backup.
Date: 08 Oct, 2025
Name: John Carter
Rating:
Review: I have been useing a VPS with Insterserver for several years. I have been useing a VPS with Interserver for several years. Rarely is there a problem, but today I couldn't access my server. It turns out that when I replaced my wifi router I obtained another IP address that my firewall rejected. Of course, I didn't know this, but when I put in a support ticket, they had everything figured out in no time. Thank you Interserver and Anzif Azeez for such tremendous customer support.
Date: 03 Oct, 2025
Name: Bryan
Rating:
Review: I was pleased with the final resolution the tier two support team provided within 24 hours. They had a 100% fix installed within 22 hours. I would have appreciated assistance or clearer instructions for implementing the work-around that was provided within the promised 1-3 hour support window so that I didn't have 22 hours of potential lost email/revenue, but I was happy to receive a work-around within the promised time. I wish tier one would have been less of an obstacle and more helpful in quickly identifying and escalating or at least better understanding the issue. Instead, I was presented with basic, and unrelated, troubleshooting approaches and given suggestions as to the nature of the issue that a better understanding of my initial report would have avoided. As a professional with 25 years experience in IT, customer service, and communications I was disappointed that communication was lacking except with the tier two tech.
Date: 02 Oct, 2025
Name: Mukisa Derrick
Rating:
Review: Classic skin therapists I bought a domain and hosting from yours website but it's not working
Date: 01 Oct, 2025
Name: Chris Sutton
Rating:
Review: I signed up for service on Tuesday, December 23rd evening, as of Saturday, December 27th at 240am, still no working server! It has been problem after problem - network issues, OS install issues, etc. This was for a dedicated server. It reminds me of the 1&1 Company before - I’m literally talking to support on chat while waiting on hold on the phone for 16 minutes now and I’m told “we escalated ticket and it’ll be updated in a few..” and still no server. Good prices but nothing works! Even the IPMI wasn’t provisioned right for me.
Date: 30 Sep, 2025
Name: Daniel Romero
Rating:
Review: I am really disappointed with the support. They tell me that I have sent more than 1000 emails from my account today, but I have already checked with the tools they offer, that it is not so. They still won't activate the sending of emails, I have to wait 24 hours. Can you imagine? I am having an affectation to my business and losing customers and they do not have the sensitivity to help me. I have been a customer of theirs since 2020, I have never had these problems. I did not send any junk mail or that has exceeded that limit, few emails were sent today, not even with screenshots can they understand it! Their email counters are useless, besides they tell me to change to Boost 2 or Boost 4, I don't need to change package and financially it is not possible for me. We as a company do not send as many emails as Support says. At most 40 emails a day
Date: 28 Sep, 2025
Name: zaptify
Rating:
Review: When ordering the server, the support didn't know if they were using water cooling or overclocking. I decided to proceed with the purchase anyway, even though I knew support would be an issue. It didn't matter because I can handle everything on my own. On their website, it says that it will take 24 hours to provision a server. I ended up on the Live Chat asking when it would be done after 24 hours, and they said to give them 24-48 hours. I ended up doing so and created a ticket to see the progress. The server was delayed because they were on a backlog of orders, so they gave a refund. The backend seems messy, and the team seems all over the place.
Date: 17 Sep, 2025
Name: Gerard Mukendi
Rating:
Review: Support team lacks basic courtesy I have been hosting few websites with this company though I have not had any issues with the hosting, the company's customer support is an absolute crap!
Date: 15 Sep, 2025
Name: Kenneth Akanimo Udoakpan
Rating:
Review: Your customer care probably needs more… Your customer care probably needs more people because the waiting time is long.
Date: 12 Sep, 2025
Name: Akafsan Channel
Rating:
Review: It is indeed a very good time being chatting with your agent. Though, the requested service wasn't an immediate effect as I expected. However, the Upgrade Options should be made available, accessible and option to everyone, otherwise, you're complicating the issue that needs to be simplified. Regards
Date: 12 Sep, 2025
Name: John
Rating:
Review: An overall review from an average person using a dedicated server from Interserver.net and using them currently for the last several months. Overall, Interserver offers products of a reasonable and fair price. A direct competitor of Interserver.net would be reliablesite.net. Interserver provides a decent response time through the ticket system. But phone support is lacking. Within my time with Interserver, I have had three products; two being dedicated servers and one being their shared storage offering. The very first dedicated server I ordered; it was impossible to do anything over IPMI. It was impossible to install an OS due to the frequent disconnects. In fact, the first servers IPMI made it impossible to connect to, even after a fix was applied, so I purchased another server, with a monetary loss on the first server. BEWARE: no refunds on dedicated servers, even when the issues are on Interserver’ s side.
Date: 10 Sep, 2025
Name: Chuck Cobb
Rating:
Review: I have been on Interserver for about 4-5 years and most of that time, the service has been very good; however, it has gone downhill rapidly over the past 2-3 weeks. I have had nothing but problems as Interserver tried to replace servers that weren't working with other servers and then reverted back to the original server. That going back-and-forth has led to constant turmoil. This morning, I am unable to reach my server at all, my email is not working, I'm losing important emails, and I've had three open trouble tickets with no response for about two hours. Edit: After I wrote this review, Stacey (an Interserver Manager) contacted me and took a personal interest in resolving my problems. I appreciate her help.
Date: 06 Sep, 2025
Name: Khalil
Rating:
Review: Sachin has always been very helpful as… Sachin has always been very helpful as usual. I wish him all the best with the company!
Date: 05 Sep, 2025
Name: R. Puig
Rating:
Review: I have to give the minimum score because I dont trust this platform. I sent help tickets to their customer support which actually responds pretty fast. I specifically always say not to give them access to my server files, yet they have at multiple times accessed them. The drop that spills the glass has come , and they have even dared to modify a file , even if it was for testing purposes, without my permission. I cant recommend this hosting if you want to protect your IP. Not good for serious business
Date: 04 Sep, 2025
Name: ENJOYYOURSELF DEAR
Rating:
Review: Your service is good but renewal fee is… Your service is good but renewal fee is so high
Date: 18 Aug, 2025
Name: Ehtisham
Rating:
Review: Bad Support I've purchased their highest Vps 16 Slice but there support is not good they kept you waiting and mention the same message if it's technical. They personally asked the team to get back asap.
Date: 09 Aug, 2025
Name: hostious cloud
Rating:
Review: I like customer support. But they take a long time to deliver a server. I Requested ubuntu 20.04 but they installed AlmaLinux release 8.6 (Sky Tiger). A staff told if you have a windows license they are told to choose Linux Server. But they're taking a long time and lost many Players from my FiveM Server. i ordered Dedicated Server Yesterday but i did not receive it properly. I'm disappointed on it. and I'm not able to upload the video because of this
Date: 07 Aug, 2025
Name: Santosh
Rating:
Review: Whenever I create a ticket about an issue and ask for clarifications, the support team only gives half-baked answers instead of completely clarifying everything. I believe it is basic courtesy to make sure customers don't have anything left unanswered and this company's customer service team don't even seem to have this basic trait. It's interesting to know that companies like this take money promptly for their services and still are not ashamed to provide crappy support experience like this. I raised this issue directly with the support team and they still did not reply subsequent tickets in full. Hence this review to expose their disgraceful customer service.
Date: 30 Jul, 2025
Name: Fran Tully
Rating:
Review: Interserver blocks my website and email in Mexico. And who knows what other countries are blocked? I switched to Intersever because of price and a friend has been using them for years recommended them. Now, I am living in Mexico part-time, and my email and website do not work. I spent 30 - 50 minutes EVERY DAY on the phone with tech support. They ask my ip address and then whitelist that ip address. This is disruptive, aggravating, time consuming, and I have ZERO opportunity to expand my business to Mexico, because anyone who looks for my site will find that it doesn't load because their ip address is blocked. I can't understand this. Mexico is not a terrorist country. WHY is the entire state of Chiapas blocked on their servers??? NOBODY at Interserver can give me an answer or any assurance that this can be fixed or why it is like this. In addition, the Indian accents are so heavy that I have a very difficult time conversing with them. The tech support is very patient and polite, and w
Date: 18 Jul, 2025
Name: Epic Graphics
Rating:
Review: I ran into an issue where something having to do with SSL certificates was causing a warning message on the spectator’s cell phone during my performance, which could only be cleared by me during the performance. Obviously, this is not exactly a good scenario. I submitted a support ticket, and within a half hour or less, Sajan Samuel had the issue fixed. I am very pleased with InterServer and their service.
Date: 30 Mar, 2025